Privacy Policy — Home Service Leads

Home Service Leads ("we," "us," or "our") is a service of Firm Foundations Marketing LLC. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, request information, book a call, or use our services.

1. Information we collect

We collect information you provide directly to us, including your name, business name, email address, phone number, service area (zip codes), trade type, and any other details you share when booking a call or communicating with our team. We also collect limited technical information automatically, such as IP address, browser type, device information, referring pages, and pages visited.

2. How we use your information

We use the information we collect to:

Schedule, confirm, and conduct your discovery call and follow-ups.
Provide, operate, and improve our lead-generation services.
Send service updates, transactional emails, calendar invites, and SMS messages related to your account.
Respond to inquiries and provide customer support.
Comply with legal obligations and enforce our Terms.

3. TCPA & SMS consent

By submitting your phone number, you expressly consent to receive calls, text messages (SMS/MMS), and emails from Home Service Leads and its authorized service providers at the number you provided, including through the use of automated dialing systems and prerecorded or artificial voice messages, regarding your inquiry and our services. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can reply STOP at any time to opt out, or HELP for help.

4. Sharing of information

We do not sell your personal information. We share information only with: (a) service providers who help us operate our business (e.g., scheduling, email, SMS, CRM, analytics), under contractual confidentiality obligations; (b) law enforcement or regulators when legally required; and (c) successors in connection with a merger, acquisition, or sale of assets.

5. Cookies & analytics

We use cookies and similar technologies to operate the site, remember preferences, measure performance, and understand how visitors use the site. You can control cookies through your browser settings.

6. Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information at any time (see Section 8).

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your choices & rights

You may opt out of marketing emails by clicking the unsubscribe link in any message, or out of SMS by replying STOP. To request access, correction, or deletion of your information, contact us at support@homserviceleads.com. Depending on your jurisdiction, you may have additional rights under applicable privacy laws.

9. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our services after changes are posted constitutes your acceptance.

11. Contact us

Questions about this Privacy Policy? Email support@homserviceleads.com.

Privacy Policy.